Support Center
At Sunara Crafts, we are dedicated to providing exceptional customer service. Our Support Center is designed to help you with any questions or concerns you may have, from placing an order to caring for your new shoes.
- Shipping & Returns: Find information on our shipping methods, delivery times, and our return and exchange policy.
- Product Care: Learn how to care for your handcrafted shoes to ensure they last for years to come.
- Order Tracking: Get details on how to track your order and check its status.
- Contact Us: If you can’t find the answer you’re looking for, our friendly support team is here to help.
Frequently Asked Questions
Below are some of our most common questions to help you find the information you need quickly.
- Q: What materials are your shoes made from? A: Our shoes are made from a variety of locally sourced materials in Africa, including leather, canvas, recycled rubber, and beads.
- Q: Do you offer international shipping? A: [Add your shipping policy here. For example: Yes, we offer international shipping. Shipping costs and delivery times will vary depending on your location.]
- Q: How do I care for my shoes? A: [Add your product care instructions here. For example: We recommend spot-cleaning your shoes with a damp cloth and mild soap. Avoid machine washing.]
- Q: Can I return or exchange my order? A: [Add your return policy here. For example: Yes, we accept returns and exchanges within 30 days of purchase. The item must be unused and in its original packaging.]
For any other inquiries, please reach out to us directly at Email: info@sunaracraft.com Phone:
+1 857 333 7575 Address: 101 Drummer Road, Unit 101 Acton MA 01720, Boston MA